Jessie, you just made our day! 🙌 As fellow fans of those original sleep buds, we totally get that anxiety when they were discontinued. Finding your perfect sleep solution only to lose it? Not fun! We're absolutely thrilled that Ozlo's stepped in to fill those shoes and help you tackle that chronic insomnia. "Money well spent" are words we love to hear, especially from someone who knows their sleep tech. Here's to many more peaceful nights ahead! 😴💙

Adrien, this is exactly what we love to hear! 🙌 "Life changing" are powerful words, and we're thrilled Ozlo's ticking all those crucial boxes for you. From comfort to sound masking, and those practical features like Bluetooth control and reliable battery life—it's music to our ears that you've finally found your solution to those pesky neighborhood noises. We know how frustrating environmental noise can be when you're trying to catch those Zzz's, and we're honored to be your ticket to peaceful nights. Thanks for sharing your experience! 😴💙

Gus, this is exactly what we love to hear! 🙌 Those precious moments in the nursery just got a whole lot cozier—and sleepier! We're thrilled Ozlo's helping you catch those much-needed Zzz's during baby duty. Being a new parent is no joke, and we're honored to be part of your parenting journey. Here's to more peaceful naps (whenever you can grab them)! 😴💙

Andrew, four nights of blissful sleep? That's what we love to hear! 🙌 After your journey through plugs, AirPods, and Snoozebands, we’re thrilled Ozlo finally cracked the code. No more 4 AM battery warnings or side-sleeping struggles—just pure, peaceful Zzz’s. Thanks for trusting us with your sleep game! 😴💙

Lisa, 40 years of light sleep and now—finally—sweet silence? 🙌 That’s the dream! We’re so glad Ozlo’s helping you block out the snoring and get the rest you deserve. Here’s to many more snore-free nights ahead! 😴💙

Jennifer, you just made our day with this! 🙌 We're absolutely thrilled that Ozlo stepped up to fill those Bose-shaped shoes—and then some! Love hearing that the default sound hit all the right notes right out of the gate. And that comfort level? That's exactly what we were aiming for! 😴 Thanks for giving us a shot and sharing your experience. Here's to many more peaceful nights ahead! 💙

We're truly sorry to hear about your experience and completely understand how frustrating this must have been—especially since you've had success with other Ozlo Sleepbuds in the past. It’s incredibly disappointing when something that should work out of the box becomes a time-consuming hassle.

We appreciate the time you spent working with our team to try to resolve the connection issue, and we're sorry it didn’t lead to a better outcome. We’ve already sent the return instructions to your email so you can receive a full refund, and we’ll be here to assist if anything is unclear or if you need us to resend the details.

Thank you again for your feedback. It helps us identify areas where we need to improve both our product reliability and customer experience.